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Guide to Download ONUS App for Unsupported Locations

Dear global users,

We are working toward expanding our app’s reach to users worldwide and developing a web app version of ONUS. For now, the ONUS application on the App Store (iOS devices) is only supported in 4 countries, including:

  1. Vietnam
  2. Lithuania
  3. Poland
  4. Czech Republic

Note: Android users can download the ONUS app from the Google Play Store as usual.

If you’re using iOS devices and not from one of the four countries mentioned above, you can still download and use the ONUS application in 2 ways:

1. Choose the supported country (Recommended)

Change your Apple ID country/region to 1 of the 4 supported countries

Step 1: Open the Settings, choose Apple ID

Step 2: Tap Media & Purchases

Step 3: Tap View Account, then tap Country/Region

Step 4: Choose 1 of the 4 countries above.

Step 5: Tap Agree to confirm.

After changing Apple ID country/region, you can download the ONUS app directly from the App Store.

Note: If you’re still encountering the “Account Not In This Store” error, it’s likely due to  a location change that’s confusing the system software and triggering this message. You can resolve this issue by following these steps:

Step 1: Go to Settings.

Step 2: Tap on your Apple ID.

Step 3: Scroll to the bottom and select Sign Out. Confirm the Sign Out action.

Step 4: Sign back in with your Apple ID.

2. Download the ONUS app via TestFlight

Step 1: Visit TestFlight at https://goonus.io/download-tf. Tap “View in App Store” to download TestFlight.

Step 2: Revisit the link above. Tap “Start Testing” then install ONUS to use ONUS via TestFlight.

Don’t worry, ONUS Web App interface is coming soon!

Coming this November, we will launch our Web App version. Users worldwide can fully enjoy all features of the ONUS app directly on the web interface, without needing to download the app to mobile devices as before.

We appreciate your patience as we work to make our app available worldwide and even easier to access. Thank you for choosing ONUS.

Important Notice: Please be advised that ONUS does not provide any services to the United States users at this time. 

Best regards,

ONUS Team