Account freezes impact customer access: Many Coinbase users report prolonged account freezes that prevent them from accessing their funds. This has created significant frustrations, leading to negative experiences that tarnish the platform’s reputation and reliability in the cryptocurrency market.
Customer support dissatisfaction grows: The inadequate support provided during these issues has led to increasing discontent among users. The situation has sparked discussions on social media about the trustworthiness of cryptocurrency exchanges like Coinbase amidst these operational challenges.