Tangem, a crypto wallet provider, faced backlash due to a bug in its app that logged users’ private keys during email interactions. This bug prompted users to voice concerns over potential security breaches, leading many to question Tangem’s initial lack of transparency.

Upon acknowledging the issue on December 30, Tangem attributed it to a logging bug. Although the issue was quickly addressed, users were advised to update their apps immediately to ensure protection. The incident highlighted the critical nature of effective communication during security events.